- TrekkingSaddles bedrijfsinformatie
 

 


Company Information
 
  Chamber of commerce
TrekkingSaddles-webshop is registered at the dutch Chamber of Commerce in Leeuwarden, reg. id 01112527

Address
TrekkingSaddles
Janssenstichting 1-A
8434 NZ Waskemeer

Personal Contact
Callista
+31 634.486120

Email
info@trekkingsaddles.com

 

  Banking information
Bizner/Rabobank
3044.25.974

IBAN
NL51 RABO 0304 4259 74

BIC
RABONL2U
Privacy
We do not provide your personal information to third parties without your permission.  For questions about our privacy policy you may contact us at info@trekkingsaddles.com.

What happens to your personal information?
All information we receive through our website is exclusively used for order handling. Financial data (e.g. your bank account) is only used for invoicing. We do not receive any credit card numbers, all credit card processing is done by PayPal.

 

Webshop manual

Please go to the shop for an extensive online manual..
 

Payment Methods

Payment in advance
We will order your item(s) as soon as a payment is made to our bank account.

ABN-AMRO account 57.21.51.047

For payments outside the Netherlands you'll need the following IBAN and BIC codes:

IBAN NL02ABNA0572151047
BIC ABNANL2A


Paypal
Paypal provides the possibility to pay with your creditcard. Paypal will handle your payment in a fast, secure and reliable way, but your card will be debited immediately. We recommend setting up a Paypal account for yourself, where you can link sensitive information (bank accounts and credit card numbers) to your email adress. So you never have to share sensitive information over the Internet. Second, you're in control of your payments and correct errors. Third, we have better/faster refund possibilities. If you want to make a paypal payment, you can use the Paypal website to send money to 

paypal@trekkingsaddles-webshop.com

Please go to www.paypal.com for more information.

 

Warranty
Almost all of our products come with a 1 to 10 years guarantee on material- or construction defects.
The guarantee period however depends on the supplier. Every TrekkingSaddles product demands on the highest requirements of quality and reliability. If in any case at a normal usage a product will show defects, TrekkingSaddles free of charge will repair it.
This can be replacement or repair: as for judgement of TrekkingSaddles. The guarantee includes manufacturing- and material defects. If you have a complaint within the guarantee period, send us an e-mail and state exactly what the complaint is.
Before returning a product, always first contact us and send us a copy of the invoice. The invoice you receive with your products is your warranty.
 
Delivery
All products are delivered in one parcel, if possible. Our products have different terms of delivery however and we ship available products in consult with the customer. It is therefore possible that not all products ordered are shipped together in one parcel. In that case we will not charge for extra shipment; all other products within the same order are delivered free postage. We usually ship with TPG post (TNT), GLS and UPS. When a parcel is to be delivered, you will receive a parcel number and instructions to trace your parcel through the TPG, GLS or UPS website.